Our FreshBet Casino Commitment to Safer Play

Why Responsible Gaming Matters to Us

Gambling should be entertainment - never a source of financial or emotional stress. We understand that for the vast majority of our players, betting and gaming are simply enjoyable hobbies. However, we also recognize that a small percentage of players may develop unhealthy habits. That's why our FreshBet library of tools exists: to give you full control over your play, your budget, and your time on the platform.

We want you to always feel in charge of your gaming journey. Our Fresh Bet platform is designed with transparency, and we never hide information about odds, wagering requirements, or account settings. You'll always know exactly what you're agreeing to before you deposit or claim a FreshBet bonus.

Tools We Offer to Help You Stay in Control

We've built several account features specifically to support responsible play. To get started, simply complete the quick FreshBet login process, and you'll have immediate access to the following options directly from your account dashboard:

• Deposit limits - set daily, weekly, or monthly caps on how much you can add to your account.
• Loss limits - restrict the amount you're willing to lose over a chosen period.
• Wagering limits - control how much you stake across sessions.
• Session time reminders - receive alerts when you've been playing for an extended period.
• Temporary account suspension - pause your account for a set number of days if you need a short break.
• Self-exclusion - close your account for a longer period, ranging from six months up to several years.

We at FreshBet welcome players who want to take a proactive approach to their gaming habits. Adjusting any of these settings is quick, and our support team is always available if you'd like guidance on which option suits you best.

Self-Exclusion and Cooling-Off Periods

If you feel you need a longer break, our self-exclusion tool allows you to shut down access to your account completely. During this period, you won't receive marketing emails, promotional offers, or be able to log in, deposit, or place bets. At Fresh Bet, we offer flexible exclusion timeframes, and once a self-exclusion period is set, it cannot be reversed early - this is intentional, to ensure the tool genuinely protects players who need it.

If you're unsure whether self-exclusion or a shorter time-out is right for you, our support agents can walk you through the differences and help you choose the option that best matches your situation.

How to Activate Self-Exclusion

1. Log in to your account and go to account settings.
2. Select the responsible gaming section.
3. Choose either a time-out or self-exclusion period.
4. Confirm your selection - our team will process it immediately.
5. Contact support if you need help adjusting or extending your settings later.

Age Verification and Account Protection

We at FreshBet guarantee that our services are only available to players who are of legal gambling age in their jurisdiction - typically 18 years or older, though some regions may require players to be 21. During registration and account verification, we request identification documents to confirm your identity and age. This process protects both you and our platform from underage access and fraudulent activity.

We strongly encourage parents and guardians to use parental control software on shared devices if there's a risk of underage access. Programs such as Net Nanny, CyberSitter, and Qustodio can help restrict access to gambling websites, including ours.

Recognizing the Signs of Problem Gambling

Choose Fresh Bet - we're here for you not only when things are going well, but also if gaming starts to feel less like entertainment and more like a burden. Some common signs that gambling may be becoming a problem include:

• Spending more money or time gambling than you originally intended.
• Chasing losses by depositing additional funds.
• Neglecting work, relationships, or responsibilities because of gaming.
• Feeling anxious, irritable, or distressed when not playing.
• Borrowing money or using funds meant for essentials to gamble.
• Hiding your gaming activity from friends or family.

If any of these resonate with you, we encourage you to reach out to our support team or one of the independent organizations listed below. Our FreshBet team provides a judgment-free environment, and speaking up early can make a real difference.

Independent Support Organizations

In addition to our internal tools, several independent organizations offer free, confidential advice and support for anyone affected by problem gambling.

At Fresh Bet, we offer links to these organizations directly within your account, so help is always just a click away. These services are independent of our casino and are free to use, regardless of where you play.

Restricted Regions and Fair Access

We want to be transparent about where our services are and aren't available. Due to licensing restrictions, players from certain countries - including the United Kingdom, United States, Australia, France, Spain, and several others - are not permitted to register or play on our platform. Our FreshBet Casino commitment to compliance means we take these restrictions seriously, and accounts created from restricted regions may be subject to verification checks or closure.

We ask all players to review their local gambling laws before signing up, as regulations vary widely between jurisdictions.